Question: I've forgotten my username, so I'm really stuck! How can I retrieve my username?

Answer

: You don't actually need your username to access your account. However, you can find out what it is by using your e-mail address on our Password Reset page.

Simply follow these instructions:

1. Click/tap Password Reset on the menu at the top of the chat forum page (or click/tap the highlighted text to the left).

2. Type your Email address in the box. You may have to scroll down a bit to see the box.

3. Type the Verification code that's provided for you in the box (

but not with the first two or last two characters as instructed

).

4. Click the send button.

5. Follow the instructions provided in the e-mail that will have been sent to you.

That's it.

Remember that the password reminder page is really meant to reset a password when it's been forgotten. But that's okay since you will then have complete access to your user control panel (known on-line as the "User CP" at the top of the page). It will be at this time that you can choose a password of your choice.

If you have any further questions, please feel free to contact me at gfwebmaster@greatfeet.com and I will be happy to help.

: If you use AOL or Yahoo, unfortunately but both AOL and Yahoo email servers do not deliver all email that is sent to you. This includes registration information that is automatically sent from forums. But there's no need to be overly concerned. You can simply contact Bill at gfwebmaster@greatfeet.com to get help, and he'll get you going again in a timely fashion.

Question: I've been told that Yahoo tracks where you go on the Internet if you access their Yahoo Groups. Is this true?

: Yes, this is true, but you have the ability to opt out of this invasion of privacy if you so choose. Yahoo's tracking is surely harmless, and only meant to be a tool to better serve its users, but again, you have a choice to opt out if you want. For more details about this, read the following:

Quote:


: If you use different browsers as I do while surfing the Net, keep in mind that the option to "opt out" of Yahoo's tracking is specific with each browser. This would mean that if you have different people using your computer, and most probably using their own browser's settings based on their own preferences, you would need to opt out of each user's browser if you don't want Yahoo tracking all of the places you visit on the Net. This also applies even if you are the only person using your computer if, like me, you use both Internet Explorer and Netscape to surf the Net.

Question: I received an unsolicited e-mail from you. Is this really from Great Feet?

... or ...

Question: I received an e-mail from Great Feet even though I haven't even sent you a message. Is this from Great Feet?

: With the exception of email notifications (see below), this is NOT from us. We do NOT send e-mail to any visitor to our site without you sending us a message first, in which case we're simply sending you a reply. So if you aren't expecting anything from us, then ignore the e-mail.

Keep in mind that notifications from this forum are automated, but those will only be sent at your request. You can see details about your notifications here in our forum after you've logged on.

Below is an actual e-mail that was not sent out by us, even though it looks legitimate. :

--- SPOOF E-MAIL BELOW ---

Subject:  Email account disabling warning.
From:  support@greatfeet.com
Date:  6:59 PM
To:  GFWebmaster@greatfeet.com

Dear user of  GreatFeet.com,

Our main  mailing server will be temporary unavaible  for next two days,
to  continue receiving mail in these  days you  have to configure our free
auto-forwarding service.

For more information see  the attached file.

For security reasons attached file is password  protected. The password is "08365".

Cheers,
   The  GreatFeet.com team

--- SPOOF E-MAIL ABOVE ---

Question: I replied to a post by e-mailing the person who wrote it, and they spammed me.

: We don't like spam, either, so please let us know about it so that we can handle it.

To report this to us, e-mail me at gfwebmaster@greatfeet.com. Thank you.

Question: How can I make my e-mail address clickable?

: Click the email icon above the smilie faces (), and then place your e-mail address in between the opening and closing email code brackets as follows, but without any spaces in the e-mail coding:

When you type [ email ][ /email ] without the spaces, it will look like this: gfwebmaster@greatfeet.com.

If you want your name to appear instead of your e-mail address, but you still want this to be a clickable e-mail address, type [ email= ]

Webmaster Bill

[ /email ] without the spaces, it will look like this: Webmaster Bill.

With the two examples above, remember to replace your own e-mail address and name (), and make sure that there are no spaces in the e-mail code.

Of course, for those of you who like to use the same e-mail address as the one that you want to list in your message, you can also make it readily available as an icon right below your name simply by editing your profile to allow it on-line. Like with my own name, the e-mail icon that you will see looks like this:

Lastly, don't be shy about experimenting with your posts. If a mistake is made, you can always fix it. Look for that link in the upper right hand corner above your message. If you don't see it, that means that you haven't logged on. And don't forget that you can have this forum automatically e-mail you whenever a message has been added to a topic that you have made. Just click the box below your message that states, "Check this if you wish to be notified of replies to this topic."

Have fun!    

Question: I lost my password. Can you send it to me?

: Yes! Even though your password is encrypted on our server, which means that it can't be retrieved on our end, a temporary password can be sent to you.

Note

: Our latest tests using the "Password Reset" option has shown that it may not be working properly. We're not sure why. No worries, though, as your password can be reset for you simply by requesting a reset in an email to Bill, the webmaster at his gfwebmaster@greatfeet.com address.

Important

: If you make a request for a new password, as we are unable to retrieve the password you chose since it's encrypted, please . Instead, a temporary password will be given to you so that you can access your profile, which you can then change the temporary password to one of your choice.